BRETT-TEK provides Service Plans designed to meet various levels of service and care for your personal or business computers: “Tune Up” for scheduled remote checkups, “Shields Up” for added antivirus and security protection, and “Back Up” that includes data protection for your important information.
Contact BRETT-TEK today to help determine a service plan that’s right for you, and begin relaxing knowing your PC is being professionally looked after!
Every three months, BRETT-TEK remotely connects to your PC and goes through a checklist, ensuring your computer is up-to-date and running optimally. details
BRETT-TEK installs commercial-grade antivirus/security software and monitors any attacks against your computer. Includes “Tune Up” Plan. details
BRETT-TEK provides an external drive and schedules backups, checking quarterly to ensure they are occurring properly. Includes “Shields Up” Plan. details
BRETT-TEK PC SERVICE PLANS
|Tune Up||Shields Up||Back Up|
|QUARTERLY REMOTE PC “TUNE UP”|
|Every 3 months, BRETT-TEK will remotely check your PC and go through a “Tune Up” checklist, ensuring your computer is up-to-date and running optimally.|
|Clean up and speed up PC||●||●||●|
|Update Windows and other important software||●||●||●|
|BRETT-TEK provides monitored antivirus/security software. Client account information is secured and stored for your records.|
|Includes monitored antivirus & firewall protection software||●||●|
|Secure email and other online accounts (email addresses, Facebook, etc.)||●||●|
|Optional offline record of client’s information||●||●|
|BRETT-TEK creates a scheduled backup of your information onto a provided external hard drive, and checks it quarterly to ensure backups are occurring properly.|
|Includes external backup device||●|
|Schedule backup of client’s personal PC data||●|
|Verify backup process is correctly taking place||●|
|REMOTE DIAGNOSTIC SUPPORT|
|Secure remote access to PC for diagnosing and resolving minor issues||●||●||●|
|SERVICE RATE DISCOUNT|
|Discount off hourly service & travel rates resolving additional PC problems||5%||10%|
- A high-speed Internet connection is required for remote diagnostic support to function.
- Service plans pertain to Windows PCs only.
- An annual commitment is required for any service plan, and is automatically renewed unless specified by the client. Setting up an automatic credit card withdrawal is required.
- Service plans do not include fixing PC problems not otherwise specified. Up to 30 minutes of remote diagnostic support per month may be used to resolve minor issues; a chargeable service call will be required for larger problems.
- Out-of-town (Westlock) travel not included in service plans. Discounted rates will be applied depending upon the chosen Service Plan.
- Upon setup of a Service Plan, BRETT-TEK and the client will schedule future appointment dates where tasks such as “tune ups” will occur.
- Taxes not included. All prices in Canadian (CAD) currency.