BRETT-TEK provides Service Plans designed to meet various levels of service and care for your personal or business computers: “Tune Up” for scheduled remote checkups, “Shields Up” for added antivirus and security protection, and “Back Up” that includes data protection for your important information.
Contact BRETT-TEK today to help determine a service plan that’s right for you, and begin relaxing knowing your PC is being professionally looked after!
Download BRETT-TEK PC Service Plans Brochure (PDF)
“TUNE UP”
Every three months, BRETT-TEK remotely connects to your PC and goes through a checklist, ensuring your computer is up-to-date and running optimally. details Order “TUNE UP” Plan |
“SHIELDS UP”
BRETT-TEK installs commercial-grade antivirus/security software and monitors any attacks against your computer. Includes “Tune Up” Plan. details Order “SHIELDS UP” Plan |
“BACK UP”
BRETT-TEK provides an external drive and schedules backups, checking quarterly to ensure they are occurring properly. Includes “Shields Up” Plan. details Order “BACK UP” Plan |
BRETT-TEK PC SERVICE PLANS |
 Tune Up |
 Shields Up |
 Back Up |
| QUARTERLY REMOTE PC “TUNE UP” | |||
| Every 3 months, BRETT-TEK will remotely check your PC and go through a “Tune Up” checklist, ensuring your computer is up-to-date and running optimally. | |||
| Clean up and speed up PC | ● | ● | ● |
| Update Windows and other important software | ● | ● | ● |
| PC SECURITY | |||
| BRETT-TEK provides monitored antivirus/security software. Client account information is secured and stored for your records. | |||
| Includes monitored antivirus & firewall protection software | ● | ● | |
| Secure email and other online accounts (email addresses, Facebook, etc.) | ● | ● | |
| Optional offline record of client’s information | ● | ● | |
| DATA PROTECTION | |||
| BRETT-TEK creates a scheduled backup of your information onto a provided external hard drive, and checks it quarterly to ensure backups are occurring properly. | |||
| Includes external backup device | ● | ||
| Schedule backup of client’s personal PC data | ● | ||
| Verify backup process is correctly taking place | ● | ||
| REMOTE DIAGNOSTIC SUPPORT | |||
| Secure remote access to PC for diagnosing and resolving minor issues | ● | ● | ● |
| SERVICE RATE DISCOUNT | |||
| Discount off hourly service & travel rates resolving additional PC problems | 5% | 10% | |
Download BRETT-TEK PC Service Plans Brochure (PDF)
Note:
- A high-speed Internet connection is required for remote diagnostic support to function.
- Service plans pertain to Windows and Apple operating systems only.
- An annual commitment is required for any service plan, and is automatically renewed unless specified by the client. Setting up an automatic credit card withdrawal is required.
- Service plans do not include fixing PC problems not otherwise specified. Up to 15 minutes of remote diagnostic support per month may be used to resolve minor issues; a chargeable service call will be required for larger problems.
- Out-of-town (Westlock) travel not included in service plans. Discounted rates will be applied depending upon the chosen Service Plan.
- Upon setup of a Service Plan, BRETT-TEK and the client will schedule future appointment dates where tasks such as “tune ups” will occur.
- Taxes not included. All prices in Canadian (CAD) currency.